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The Process

How we buy IT businesses

A straightforward path for busy owners, including solo operators who cannot pause client work for weeks of paperwork. No vague promises. Just a clear sequence from introduction to transition.

The standard path

Most conversations follow the same general arc. The depth of each step scales with the size and complexity of your business. A twelve-client side practice will not be asked for the same document package as a twenty-person MSP.

  1. Confidential introduction

    You reach out or we connect through a referral. We discuss your business at a high level: how many clients you support, how you bill, your geography, your stack (even if informal), team size, and why you are exploring a sale now. Solo operators are welcome.

  2. Mutual fit & NDA

    If there is potential alignment, we execute an NDA before anything sensitive is shared. We talk about client concentration, contract status (or lack thereof), owner involvement, and whether you want to stay involved after close or walk away completely.

  3. Light diligence

    We request information appropriate to your size: client list, revenue breakdown, sample agreements, vendor relationships, and how service is actually delivered day to day. For smaller businesses, this may be a straightforward conversation plus a few exports, not a forensic audit.

  4. Indicative offer

    We present a clear structure: cash at close, earn-out where it makes sense, and what transition support looks like. You get direct answers. If the numbers do not work for either side, we say so.

  5. Confirmatory diligence

    Once terms are agreed in principle, we validate key assumptions with targeted follow-up. The goal is certainty, not endless spreadsheets. We respect that you are still answering client calls while this happens.

  6. Close & transition

    We coordinate access handoffs, billing changes, and vendor transfers on a timeline you are comfortable with. Acquired businesses are owned by Miami MSP LLC. In most cases, the branding your clients know stays in place. We communicate openly with every client about what is happening and what to expect. We do not do silent acquisitions or vague promises that nothing will change when it will.

Solo & side-business sellers

If you are a one-person operation, the process is lighter, not lesser. We know you may not have formal HR files, a PSA full of metrics, or a three-year financial statement from a CPA. Side businesses rarely look the way textbooks say they should. That is normal.

We have passed on deals that were too small for our model. When that happens, we say so clearly. Reaching out is never a mistake.

What we typically need instead:

  • An honest client list with approximate monthly billing
  • How you document passwords, assets, and network details today
  • Whether clients are on informal month-to-month support or written agreements
  • Any subcontractor or partner relationships we need to honor
  • Your ideal timeline: fast exit or gradual handoff over 30 to 90 days

Established MSP sellers

For larger operations, diligence goes deeper, but we still aim to be reasonable. We understand PSA exports, MRR bridges, and contract assignment clauses because we operate in this world daily.

Additional items we may request:

  • MRR breakdown by client, service type, and contract end date
  • PSA/RMM environment overview and licensing commitments
  • Employee roster, compensation, and retention considerations
  • Top-client concentration and churn history
  • Security stack, compliance obligations, and insurance coverage

Discretion by default

Your clients, employer, or employees do not need to know until you are ready. Early conversations stay between you and us.

Respect for your time

You are still running a business, or supporting clients after hours, while we evaluate fit. We batch requests and avoid redundant meetings.

Straight answers

Not every business is a fit, and not every owner is ready. We would rather decline clearly than string you along.

Common questions

Am I too small?

Probably not for an initial conversation. We talk to solo operators with a handful of clients as well as multi-technician MSPs. If you are below our acquisition threshold, we will say so honestly. You will still get a straight answer.

Are you private equity?

No. We are MSP operators growing through acquisition because we care about this industry and want to build something durable. We are not optimizing for a quick flip.

What happens to my clients?

They stay clients. We tell them what is happening, clearly and early, so the migration is understood rather than discovered by accident. We introduce the team behind the transition, learn their environments, and support them with the same seriousness you brought to the relationship.

Will my brand disappear?

In most cases, no. We typically retain the original branding your clients already trust. Miami MSP LLC is the parent company, but the name on the door often stays the same because that is what your clients signed up for.

Do you do silent acquisitions?

No. Clients will know the business has new ownership, who is supporting them going forward, and how to reach us. You will see the communication plan before anything goes out.

What if my books are messy?

That is common. We care about whether the revenue is real and repeatable, not whether your QuickBooks categories are perfect. Organized records help. Honesty helps more.

Can I sell while employed elsewhere?

Yes. Many side businesses are built that way. We understand confidentiality constraints and can structure early conversations around them.

Do I have to announce the sale to clients?

Eventually, yes. Clients need continuity. Timing and messaging are planned with you. The goal is stability, not shock.

Curious if we'd be a fit?

Share a few basics about your business, whether that is an MSP, a small IT firm, or a one-person side operation, and we will tell you honestly whether it makes sense to keep talking.

Contact Acquisitions